Giving Glean access to your microphone
Glean needs permission to use your device’s microphone to record audio.
This article explains how to allow mic access on Google Chrome.
Allowing Mic Access
The first time you press the record button, you’ll be prompted to allow microphone access. When prompted, choose Allow.
Unable to Record
If you have accidentally blocked access to your microphone, or you see an Unable To Record message, you will need to enable microphone permissions in your browser settings.
There are 2 ways to do this:
Solution 1: Manage Permissions from the Address Bar
If a "blocked camera" symbol appears at the end of your browser's address bar, click on it to manage permissions.
Select ‘Always allow https://app.glean.co to access your microphone’, then click Done.
You should now be able to record!
Solution 2: Manage Permissions under Settings
Open the Chrome menu (three vertical dots) in the top right of the browser window, then select Settings.
Scroll to the bottom of the page and click Advanced.
Under "Privacy and security", click Site Settings.
You should see https://app.glean.co listed - click to access Chrome permissions for Glean.
Next to “Microphone” select Allow from the dropdown.
Close Chrome settings and reload Glean - you should now be able to record!