Individual Subscription
Individual subscriptions can be purchased during or after your free trial, or when your access to Glean has expired.
You can sign up to a Monthly Subscription or purchase an Annual Licence (https://glean.co/pricing/)
In this article:
Annual Licences
You can purchase Annual licences for Glean at https://glean.co/pricing/
Info - Annual Licences are manually processed by a member of the team, so can take up to 1 business day to be applied to your account.
Monthly Subscriptions
If you have never used Glean you will need to start by signing up to our free trial. Go to
https://app.glean.co/try/ and sign up.
If you already have a Glean account then:
- Sign into Glean at: https://app.glean.co/
- Click your account icon in the top right of Glean and select Plan Details:
If you have an individual Glean plan, you can view and manage your plan from the Account menu.
- Click the Account icon (top right in Glean web).
You'll see your Plan name displayed, e.g. Glean Pay Monthly:
If your institution provides your Glean access, you'll see Provider details instead.
The Plan tab
- To see further details and manage your Glean subscription, click the plan name from the menu.
The Account window will open on the Plan tab:
The Plan tab contains the following info on your current Glean subscription:
Plan:
The type of subscription that you currently have.
Renewal date:
This is the date your subscription is set to renew, and your next payment taken.
If your plan has expired or been cancelled, you'll see an Expiration date instead.
Manage Plan button:
This button launches our secure portal where you can:
- Review your subscription.
- Update your billing details.
- Renew, cancel or reactivate your Glean subscription.
Please contact our subscriptions team on support@glean.co.
You can cancel your monthly subscription at any time. You pay for each month in advance, so you will retain access to Glean for the time that you have already paid for.
Use the steps above in 'Managing your account' to access they payment site (Chargebee) where you can cancel your monthly subscription.
Have questions about your Glean subscription or payments?
Please contact our subscriptions team on support@glean.co.