Individual Subscription

Individual subscriptions can be purchased during or after your free trial, or when your access to Glean has expired.

You can sign up to a Monthly Subscription or purchase an Annual Licence here: https://glean.co/glean-individual-pricing

In this article:

1

Getting Started

2

Managing your account

3

Cancelling your Subscription


1

Getting Started

You can purchase a monthly or annual subscription through our website here: https://glean.co/glean-individual-pricing


Info - If you're buying a subscription for someone else then please go to https://glean.co/glean-individual-pricing#purchase2 and make sure to tick the box to enter separate recipient and b illing details.




2

Managing your account

If you have an individual Glean plan, you can view and manage your plan from the Account menu.

  • Click the Account icon (top right in Glean web).

    You'll see your Plan name displayed, e.g. Glean Pay Monthly:


Don't see the Plan option?

If your institution provides your Glean access, you'll see Provider details instead.

The Plan tab

  • To see further details and manage your Glean subscription, click the plan name from the menu.

    The Account window will open on the Plan tab:

Plan tab in the Account window

The Plan tab contains the following info on your current Glean subscription:

Plan:

The type of subscription that you currently have.

Renewal date:

This is the date your subscription is set to renew, and your next payment taken.

If your plan has expired or been cancelled, you'll see an Expiration date instead.

Manage Plan button:

This button launches our secure portal where you can:

  • Review your subscription.
  • Update your billing details.
  • Renew, cancel or reactivate your Glean subscription.

Have questions about your Glean subscription or payments?

Please contact our subscriptions team on support@glean.co.


3

Cancelling your Monthly Subscription

You can cancel your monthly subscription at any time. You pay for each month in advance, so you will retain access to Glean for the time that you have already paid for.

Use the steps above in 'Managing your account' to access they payment site (Chargebee) where you can cancel your monthly subscription.

Image showing the account icon highlighted with an arrow pointing to Plan Details.

Have questions about your Glean subscription or payments?

Please contact our subscriptions team on support@glean.co.

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