Merge Accounts

You can now merge one Glean account into another, consolidating the content you've created in one place.

This is useful if you've signed up for a trial account, and also accepted a Glean invite from an organisation; leaving you with two accounts under separate email addresses.

Important - The account you've merged your data from will be deleted once you've merged the accounts.

Info - If you have an ongoing personal subscription then the merge will fail, so please cancel your personal subscription first.

To merge one account into another, follow the steps below

https://app.glean.co/

Click the account icon:

Image showing Gleans toolbar with the Account icon highlighted

From here, you'll need to view your Plan Details by clicking the text:

Image showing Gleans account menu with Plan Details highlighted

Click the Settings option and then select Learn more about merging my accounts:

Image showing the Account Settings Tab with Merge Account

Type your password into the box and click continue:

Image showing the merge account process with a prompt to enter your password

Now it's time to submit the email address linked to the Glean account you want to merge your data from:

Image showing the account merge process with a prompt to enter the email address for the other Glean account

At this point you'll see the following message:

Image showing the confirmation message that a verification email has been sent to verify the account.

Check your inbox for the email and complete the final part of the merge:

Info - If your merge fails for any reason then reach out to support@glean.co and we'll be able to assist you.