Merge Accounts

You can now merge one Glean account into another, consolidating the content you've created in one place.

This is useful if you've signed up for a trial account, and also accepted a Glean invite from an organisation; leaving you with two accounts under separate email addresses.

Important - The account you've merged your data from will be deleted once you've merged the accounts.

Info - If you're merging your personal Glean subscription into an organisational account, you'll first need to cancel your personal subscription so that we don't continue to charge you for it.

Please email support@glean.co from the email address linked to your personal subscription. The merge will be blocked unless your personal subscription is cancelled.

To merge one account into another, follow the steps below

https://app.glean.co/

Click the account icon:

Image showing Gleans toolbar with the Account icon highlighted

Click your name to view your account details

Image showing Gleans account menu

Switch to the Manage tab then select "Learn more about merging my accounts"

Type your password into the box and click continue:

Image showing the merge account process with a prompt to enter your password

Now it's time to submit the email address linked to the Glean account you want to merge your data from:

Image showing the account merge process with a prompt to enter the email address for the other Glean account

At this point you'll see the following message:

Image showing the confirmation message that a verification email has been sent to verify the account.

Check your inbox for the email and complete the final part of the merge:

Info - If your merge fails for any reason then reach out to support@glean.co and we'll be able to assist you.