Using a Licence Key

If you're getting access to Glean through your University or College then you'll receive an invite email to set up your Glean account.


If you're getting access to Glean through one of our distributers (eg: DSA, Access to work etc) then you could be sent a Licence Key. Licence Keys can be redeemed at http://app.glean.co/redeem


  1. What does a Glean Licence look like?
  2. How to Redeem your licence
    1. I've never used Glean before
    2. I've already got a Glean account



What does a Glean licence look like?


Your Licence will begin with the letters, DSA, ATE or NAN plus a single digit, and then four groups of letter and numbers.


For Example:

DSA4-1234-ABCD-5678-EFGH

How to redeem my Licence


Important - if you already have a Glean account make sure to use the exact email address you use so that your Licence is applied to the correct account.


  1. If you've never used Glean
  2. If you already have an account



If you have never used Glean before.


If you use the weblink then you'll skip the first step and go straight to entering the email address you want to use for your account.


  1. Go to app.glean.co/redeem and enter your licence key

Image showing the Redeem Licence page

  1. Enter your email address
  2. Click the "Sign up with email" button

Image showing the Activation screen with a prompt to enter your email address


  1. Add your name and choose a password
  2. Click Next

Image showing the Activation screen with a prompt to enter your preferred name.


  1. Find the verification email in your inbox
  2. Enter the 6 digit code into Glean

Image showing the Activation screen with a prompt to enter a 6 digit confirmation code



If you already have a Glean account.


If you use the weblink then you'll skip the first step and go straight to entering the email address you want to use for your account.


Info - If you're already signed into Glean, then you can click the account icon in the top right, select Plan Details and then 'Redeem a licence key'.


  1. Go to app.glean.co/redeem and enter your licence key

Image showing the Redeem Licence page


  1. Select 'Go to Glean'

Image showing confirmation of activating a Licence Key

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us