The Future of Sonocent Audio Notetaker
We will continue to maintain Sonocent Audio Notetaker until August 2026 and continue to offer support until 2027 to allow a phased transition period but there will be no further development for Sonocent Audio Notetaker. We are encouraging users to transition to our new software Glean over the next few years.
What does maintenance of the product involve? Maintenance means that we will work to resolve critical bugs that affect the operation and usability of the software on supported operating systems. If an update to the operating system causes Sonocent Audio Notetaker to become unoperational, then we will work to resolve this within the software.
FAQ's
How can I find out more about what this change means for me? We’ve compiled a list of FAQs about our change in name and the future of our products for our customers here.
North American institutional customer FAQs
Institutional customer FAQs
Can I still buy Sonocent Audio Notetaker?
No. We are no longer selling Sonocent Audio Notetaker to new institutional customers, and we no longer sell licences to individuals.
How do I support my students who are using Audio Notetaker?
If you have existing students who are still using Audio Notetaker then please contact your Glean Customer Success Manager to see how we can help.
DSA & UK FAQs
Can Sonocent Audio Notetaker still be recommended?
No, Sonocent Audio Notetaker has been retired; Needs Assessors are no longer able to recommend it to new users. We advise that users you would previously recommend Sonocent Audio Notetaker to would be better served with Glean.
Why have we decided to retire Sonocent Audio Notetaker?
Although Sonocent Audio Notetaker remains an effective note taking tool, Glean is a more modern, flexible and intuitive platform, with a wide range of useful features, and we believe that Glean now better meets the needs of individuals who require note taking support.
Do existing users need to upgrade to Glean?
No. As Sonocent Audio Notetaker will continue to be supported until 2027, existing users can continue to use the software and be supported until that date, and as such, upgrading to Glean is not needed.
Can Glean be recommended to existing users?
This will be at the discretion of the relevant funding body, and will depend on whether there is a suitable justification for approving an additional purchase of Glean.
Can Audio Notetaker projects be transferred to Glean?
No. Glean is a cloud-based solution and as such, stores information differently than Sonocent Audio Notetaker. Unfortunately, this means we are unable to offer the migration of data from other note taking solutions such as Sonocent Audio Notetaker into Glean.
Where can I learn more about Glean?
We have a range of resources available on our Glean Recommenders Hub. Alternatively, you can use the direct links below to access our most popular resources.
Glean Promo Video (90-Seconds)
Glean Explainer Video (3-Minutes)
Individual user FAQs
I bought Sonocent Audio Notetaker online, what happens now?
You can continue to use Sonocent Audio Notetaker (so long as your Licence allows), and the product will be maintained and supported until August 2026 with ongoing support until 2027. However, you will no longer see improvements and updates to the product. We encourage you to try Glean which has been designed to solve the same challenges as Sonocent Audio Notetaker, but is much more flexible and easy to use and is in active development.
Can I still buy new licenses for Sonocent Audio Notetaker?
No, we are no longer selling Sonocent Audio Notetaker licenses.
Can Sonocent Audio Notetaker projects be transferred to Glean?
Glean is an all new cloud-based solution and as such stores information differently than Audio Notetaker. We are not planning to offer a migration of data from other note taking solutions such as Sonocent Audio Notetaker into Glean.