View and Manage your Glean Plan

N.B. This article only applies to users with an individual Glean Plan. If your institution provides your Glean access, please refer to this article.

Where to find details of your Glean Plan

If you have an individual Glean plan, you can view and manage your plan from the Account menu.

Click the Account icon (top right in Glean web).
You'll see your Plan name displayed, e.g. Glean Pay Monthly:

Account menu in Glean, with focus on the Plan option.

Don't see the Plan option?
If your institution provides your Glean access, you'll see Provider details instead.

The Plan tab

(individual accounts only)

To see further details and manage your Glean subscription, click the plan name from the menu.
The Account window will open on the Plan tab:

Plan tab in the Account window

The Plan tab contains the following info on your current Glean subscription:

Plan:

Currently, Glean Pay Monthly is the only individual subscription option.

Renewal date:

This is the date your subscription is set to renew, and your next payment taken.
If your plan has expired or been cancelled, you'll see an Expiration date instead.

Manage Plan button:

This button launches our secure portal where you can:

Review your subscription.
Update your billing details.
Renew, cancel or reactivate your Glean subscription.

Have questions about your Glean subscription or payments?
Please contact our subscriptions team on subscriptions@glean.co.