Add an Account Admin

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You might find the information you need on this new page: Inviting Admins 
Or, you can view and search our entire Help Center here: https://help.glean.co

Want help managing your Glean users? 😊➕😊 = ⚡

You can invite colleagues to join your Glean account as admins.


How to invite a new admin:

N.B. this applies only to users without an existing Glean account.
Follow these steps to assign the admin role to an existing user.

1
Select Invite User.
2
Enter the user's details (email and, optionally, name), as you normally would.
3
Check the checkbox under  Admin Permissions:

Invite User Page showing the checkbox under Admin Permissions. Checkbox text reads 'Give this user full access to Glean Admin'

4
Click Invite User.
  • The invited user will immediately appear in your user list, with an "Admin" label:

    User with an "Admin" label in the user table in Glean Admin.

  • An email is sent to the user, inviting them to join your Glean account as an Admin.
  • Once the user completes sign up, they will be logged in to your institution's Glean Admin account
Accidentally invited a user with the Admin role?

Don't panic! Just withdraw the invitation and invite that user again (ensuring that Admin Permissions are unchecked).
If the user has already signed up, you'll just need to follow the instructions to withdraw a user's admin role .


Want to give existing users admin powers?⚡

Need to remove admins?

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