What if the student has already tried the free trial?

Students may get ahead of you and start one of our free trials before you can invite them onto your organisation account.

Don't Panic. You can simply send out your invitation as you would for any other user.

If the student already has a trial account (active or expired) then they will get a slightly different invite email, where they will be asked to switch their trial account across to your organisation account.

The student simply needs to follow all the steps to allow their account to be moved:

Image showing the email users get when they've previously had a free trial.

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