Is Glean accessible?
Our vision is to make Glean accessible to as many people as possible.
This is an ongoing process, and this article covers where we are at right now.
We're designing for you, so we always want to know how you think Glean can be more accessible.
To share your feedback, or get more information, please email us on firstname.lastname@example.org, or use the Get in touch link via the Glean main menu.
Topics in this article:
Is Glean WCAG compliant?
Glean’s products and services are partially conformant with WCAG 2.1 level AA and Section 508 of the Rehabilitation Act (USA). Partially conformant means that some aspects of the content don't fully comply with the accessibility standard. For more on our commitment to accessibility, please see our Accessibility Statement https://glean.co/accessibility-statement/
Screen reader support
Glean is regularly tested with screen readers to ensure compatibility.
We are committed to making our web and mobile apps as accessible as possible and conduct comprehensive testing to achieve a high degree of compatibility with screen readers such as TalkBack, VoiceOver, and JAWS.
Our aim is to ensure screen reader users have a comparable experience of Glean to visual users.
This is an ongoing process, and occasionally some issues slip past us in testing.
Please note that Glean uses single character shortcuts, which may conflict with screen reader shortcuts. You can disable these by opening your Account Menu, selecting Preferences and turning off the Keyboard Shortcuts option.
If you do notice any issues or have any suggestions for improvement then we would love to hear from you, we are always trying to improve Glean for everybody.
Changing the appearance of Glean
Color and contrast
Glean strives to ensure that all text elements meet WCAG 2 Level AA standards.
Glean uses a print-disability-friendly sans serif font: Nunito Sans.
Glean does not include in-built options to change the font.
You can change the appearance of text in Glean using web extensions which change the default font for your browser, such as Open Dyslexic for Chrome* [last tested 17/10/2019]
Text within Glean has been designed to be responsive to a user's browser settings. Font size is defined in relative units ( rem), and will reflect the user's chosen display settings.
The Glean interface supports the "Very Large" font size in Chrome.
For more information on changing the default font size in the Chrome browser, see: https://support.google.com/chrome/answer/96810?*
Glean is usable at a page zoom of 200%.
Support for keyboard-only access
Our accessibility commitments:
* About third party links
- Please note that links to third-party websites, plug-ins and applications are provided for your convenience only.
- Glean has no control over the content or availability of these sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of third party tools by Glean.
- Please advise us if you find any third party links to be broken or otherwise inappropriate.
Should you require support with using any third party tools, please contact the third party's own Support team, your institution's IT helpdesk, or you Glean account administrator for assistance.