Single Sign On (SSO)

Glean supports different ways for users to create their account and sign-in:

Using a unique Password created just for Glean (the default option)
Using Google SSO (this currently only works for the web app)
Using Microsoft Azure or Okta SSO (works for both web and mobile apps)

Google SSO

You can enable Google SSO through your Glean Admin Portal. See here for more details: https://help.glean.co/article/53-enabling-google-single-sign-on

Microsoft Azure and Okta SSO

Both Microsoft Azure and Okta SSO need to be manually configured both on your side and ours. You'll likely need help from your IT team to get this configured. Please contact support@glean.co for more details or to arrange this.

See here for more details: https://help.glean.co/article/313-enabling-microsoft-azure-and-okta-sso

Important - Users still have to be manually invited to create an account, before they can use Glean.

FAQ

What is Single Sign-On (SSO)?

SSO is an authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials. For Glean, this essentially means that users can log-in using their organisation credentials rather than relying on separate login details for Glean.

There are various identity providers for SSO. Glean currently supports Microsoft Azure, Okta and Google SSO.

How does SSO benefit me and my students?

We all have too many usernames and passwords. Taking advantage of SSO means that your students will be able to sign up and sign in to Glean with their organisation-issued credentials. Hopefully, fewer passwords + easier access = better student adoption!

We don't use SSO here, is this a problem?

Not at all! Single Sign-On is an additional option; students can always sign up by creating a Glean-specific password.

What if a student forgets their Glean password?

There is a Forgotten Password link on the Glean sign in page which students can use to set up a new password if they forget their Glean credentials. This is an automated process which takes just a couple of minutes.