Enabling Google Single Sign-On

Glean Sign Up Options

Glean gives users two options for signing up for (and logging into) their Glean account. 

As a Glean Administrator, you can control the available sign-up settings for your users.


In this article:


Sign up options

By default, users sign up by using the email address entered for them in Glean Admin, and creating a password. 

Additionally, you can enable all of your invited users to sign up for Glean using Google credentials. (They will still need to use the email address you have entered in Glean Admin).

Organization Settings within Glean Admin include the option to Allow sign up with Google credentials.

By default, this option is not enabled. 
However, it may have been enabled for you when your account was set up if you confirmed that your institution uses Google email addresses. 


What is Google Single Sign-On (SSO)?

Google Single sign-on allows users to use one set of login credentials (e.g. email and password) to access multiple applications. Using SSO means the user doesn’t have to create separate passwords for each individual web application. 

If you are a Google institution, you can empower your users to sign up to Glean using their college-issued email address and password.

How does SSO benefit me and my students?

We all have too many usernames and passwords. Taking advantage of SSO means that your students will be able to sign up and log in to Glean with their college-issued credentials. Hopefully, fewer passwords + easier access = better student adoption!

How do I know if we are a Google institution?

If you are not sure whether your institution uses Gmail for student emails. your IT department should be able to advise you.


How do I enable Google SSO for Glean?

  1. Log in to Glean Admin
  2. Click on your Organisation Settings (top right, where your institution name appears):

    Organisation Settings in Glean

  3. Check the checkbox against Allow sign up with Google credentials:Organization Settings with Google SSO option

  4. Click Save Changes.


What will students see?

When the Google Sign Up option is enabled, invited students will see a Sign up with Google option when they enter the Glean sign-up flow.

  1. Select Sign up with Google:
  2. Glean sign up flow with Sign up with Google option enabled(Students still have the option to create Glean-specific credentials at this stage, by selecting Continue and setting up a password.)
  3. Confirm Google credentials*:
    * N.B. The exact sequence of screens that your users will see may depend on your institutional Google account’s settings. You may wish to test and document this yourself (e.g. by inviting colleagues). If you are unsure, your IT department should be able to confirm the process.
  4. Create Account:

If Google SSO is not enabled, students will simply not see a 'sign up with Google' option, and will need to create a password:

  1. Check credentials & click Continue:
  2. Create a password: 


We’re not a Google school, is this a problem?

Not at all!
Google Single Sign-On is an additional option, students can always sign up by creating a Glean-specific password.

Users automatically remain logged in to Glean for 30 days, unless they deliberately log out via the main menu (or clear their cookies and site data). This means students don’t need to log in every time they want to use Glean. Every 30 days or so, they will need to re-enter the password they created at sign-up.

To ensure that they can easily log in to Glean, students can save their login details for Glean using the Google Chrome Password Manager.
This allows you securely to save usernames and passwords and have these synced across devices, so they can easily log in to any web app, including Glean.

What if a student forgets their Glean password?

There is a Forgotten Password link on the Glean login page which students can use to set up a new password if they forget their Glean credentials. This is an automated process which takes just a couple of minutes.


Does Glean support other Single Sign-On (SSO) options?

Currently, Glean only supports Google Single Sign-On.

If your institution uses a different Single Sign-On service or protocol, let us know! If there is sufficient demand for alternative SSO options, we may look to add support for these in future.

For any such requests or feedback, please use the Get in touch link from the main menu.

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